Cancellation Policy
Order Cancellation Policy
Thank you for shopping with vintagemidcentury.co.uk! Because our mid-century vintage furniture and accessories are unique, one-of-a-kind pieces, we process orders immediately to ensure a seamless experience. Please review our cancellation policy below before placing your order.
1. The Allocation Process
The moment you complete your purchase at vintagemidcentury.co.uk, two things happen automatically:
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The item is permanently removed from our website so no other customer can purchase it.
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The item is securely moved to our dispatch area, where our team begins preparing, inspecting, and packaging it for safe transit.
2. Cancellation Window & Fees
We understand that plans can change. However, because preparing vintage items for transport and removing them from the market incurs immediate operational costs for vintagemidcentury.co.uk, the following terms apply:
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Before Dispatch: If you wish to cancel your order after it has been placed but before it leaves our warehouse, you will receive a refund minus a £45 administration and relisting fee.
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Why this fee exists: This charge covers the administrative time required by vintagemidcentury.co.uk to process the cancellation, physical handling to return the item to storage, and the digital costs associated with reinstating and re-marketing a unique item across our online store.
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After Dispatch: Once an item has been handed over to our courier, the order cannot be cancelled. It must instead be treated as a return, and the customer will be responsible for all return shipping costs back to vintagemidcentury.co.uk.
3. How to Request a Cancellation
To request a cancellation, please email the vintagemidcentury.co.uk team as soon as possible at vintagemidcentury1@gmail.com with the subject line "URGENT: Order Cancellation - [Your Order Number]".
Please Note: A cancellation is only considered finalised once you receive a written confirmation email from vintagemidcentury.co.uk.
